Live viewer

LIVE VIEWER SOLUTION

The new wearable technology to connect 24/7 and clients

Live Viewer Solution is a new Cerutti tool that allows a direct connection between Cerutti's 24/7 team, field engineers and customers, enabling faster response, effective troubleshooting and improved access to information in the field.

Live Streaming

Share movies, photos, and stream video in real time

VoIP HD

Live customer
Support by Cerutti 24/7 Team

24 Hours

24 Hours live
support for 24/7 clients

Available for customers only

We want bring even more value to you. This innovative service is dedicated to 24/7 customers only.
So (if you are not) join our 24/7 club.

How it works

LIVE STREAMING

Streaming video in real time

UPLOADING

Video
Sharing

UPLOADING

Photo and Snapshots

24 HOURS

24 Hours live
support for 24/7 clients

Advantages

This technology can assure a number of advantages to customers and Cerutti 24/7 field engineers. Let’s discover some of them.

Lack of communication Zeoring

A field-proven and valuable solution for inspections, preventive or corrective maintenance and training

Hands Free

Cerutti delivers an enhanced helmet.
A HW/SW system fully configured to offer a complete remote assistance service, where remote video and audio real time as well snapshots can be shared to find a quick and viable solution to the issue

Hands Free

The Live Viewer Solution is available behind Cerutti Single Sign On on your dedicated Dashboard

Image
Bartec

What

Live Viewer Solution

Cerutti Live Viewer works as a trigger to shorten the process of understanding the issue provenance and main reasons, zeroing misunderstandings and helping in identifying the real problem area.

  1. Customer Issue noticing

  2. Customer Support Request

  3. 24/7 Service Remote Assistance

  4. Broadcasting through Live Viewer Solution

  5. Solution